07925619261

07925619261

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TERMS AND CONDITIONS


1. General

All work carried out by the Contractor is subject to the following Terms & Conditions unless otherwise agreed in writing.

By accepting our quotation, estimate, invoice, or by allowing works to commence, the Client agrees to these Terms & Conditions in full.

2. Scope of Works

The quotation provided is based only on the visible and accessible parts of the installation at the time of inspection.

Any additional works discovered during installation, testing, fault finding, or dismantling may be charged separately.

Unless specifically stated otherwise, quotations do not include:

  • Decorative repairs
  • Making good of walls, ceilings, floors, tiles, plaster, paintwork, or finishes
  • Structural works
  • Builder’s works
  • Redecoration
  • Removal of asbestos-containing materials
  • Specialist access equipment

3. Damage to Property / Making Good

Whilst all reasonable care will be taken, the Contractor shall not be held responsible for damage to walls, ceilings, floors, tiles, decorations, plasterwork, flooring, boxing, cupboards, or other building finishes arising as a result of:

  • Cable installation or replacement
  • Fault finding
  • Accessing concealed wiring
  • Consumer unit replacement
  • Drilling, chasing, lifting floorboards, or investigative works
  • Removal of existing accessories or equipment

The Client acknowledges that some disturbance or damage may be unavoidable during electrical works, particularly in older installations.

Any making good, plastering, decorating, flooring repairs, or cosmetic reinstatement is excluded unless specifically agreed in writing.

4. Existing Installations

The Contractor cannot guarantee the condition or continued operation of any existing electrical installation, wiring, accessories, appliances, or equipment not installed by the Contractor.

Older installations may contain pre-existing faults, deteriorated insulation, borrowed neutrals, shared circuits, incorrect connections, high earth leakage, or other hidden defects which may only become apparent during testing or after installation of new protective devices.

5. Consumer Unit / RCD / RCBO / AFDD Installations

Where a consumer unit is replaced or where RCDs, RCBOs, AFDDs, or other modern protective devices are installed, additional faults within the existing installation may become apparent.

The Client acknowledges that modern protection devices are significantly more sensitive than older fuse boards or protective equipment.

If any circuit, accessory, appliance, or equipment causes nuisance tripping, failure, or operation of protective devices after installation, additional investigation and remedial works may be required.

Such additional works are not included within the original quotation and will be chargeable separately.

The Contractor shall not be held responsible for pre-existing faults or defects revealed as a result of upgrading the installation to current standards.

6. EICR and Testing

An Electrical Installation Condition Report (EICR) reflects the condition of the installation only at the time of inspection and testing.

Testing is carried out on accessible areas only.

The Contractor cannot guarantee future performance or continued compliance after the inspection date.

Any limitations encountered during the inspection will be recorded within the report.

7. Isolations and Power Interruptions

Electrical works may require temporary isolation of electrical supplies.

The Contractor shall not be liable for:

  • Loss of data
  • Resetting of clocks, alarms, routers, heating systems, or appliances
  • Business interruption
  • Loss of refrigeration
  • Equipment shutdowns

The Client is responsible for ensuring sensitive equipment is safely shut down before works commence.

8. Client Responsibilities

The Client shall:

  • Provide safe and adequate access to the working area
  • Ensure all areas are clear and accessible
  • Inform the Contractor of any known defects or hazards
  • Obtain any necessary permissions from landlords, managing agents, or third parties

9. Payment Terms

Unless otherwise agreed in writing:

  • Payment is due immediately upon completion of works
  • Invoices not paid within the agreed period may be subject to late payment charges and interest
  • Materials supplied remain the property of the Contractor until paid in full

The Contractor reserves the right to suspend works or certification until payment has been received.

10. Certification

Electrical certificates, reports, and documentation will only be issued once full payment has been received.

11. Liability

The Contractor’s liability is limited to the value of the works carried out.

The Contractor shall not be liable for:

  • Indirect or consequential losses
  • Loss of earnings or business interruption
  • Damage caused by existing defects within the installation
  • Failure of existing equipment or appliances

12. Warranty

Workmanship is guaranteed for 12 months from completion date unless otherwise stated.

This warranty does not cover:

  • Pre-existing faults
  • Third-party damage
  • Misuse
  • General wear and tear
  • Customer-supplied materials or equipment

13. Acceptance

Acceptance of our quotation, invoice, booking confirmation, or commencement of works constitutes acceptance of these Terms & Conditions.

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